Frequently asked questions
Straight answers about how we choose, install and support back-of-house systems.
How do you get paid if you take no commission pressure?
Clients pay us directly for consultancy, implementation and support. That keeps our advice clean — we have nothing to gain from steering you towards one platform over another.
Do I have to use one of your platform partners?
No. Those are the systems we know inside and out, so projects move faster. But we're platform-agnostic: if something else fits your operation better, we'll say so.
How long does an implementation take?
A single-site inventory rollout typically takes four to six weeks from kick-off to go-live, including supplier catalogue cleaning, recipe builds and team training. Multi-site groups are phased site by site.
We already have a system but nobody uses it. Can you help?
Yes — that is one of the most common jobs we do. We audit the configuration, fix the data, retrain the team and set a reporting rhythm so the system actually earns its subscription.
Which systems do you cover?
Inventory and stock control, recipe and menu costing, purchasing and supplier ordering, labour scheduling, food safety and compliance, plus the integrations between them and your POS and accounting software.
Do you work outside the UK?
Our base is the UK, and most delivery is on site. We support international groups remotely where the supplier data and integrations allow it — ask us about your region.
How do I start?
Call +44 7583 652745, or request a time slot on our booking page and we will confirm by phone.